This one-day course is fun, participative and addresses all learning styles allowing participants to absorb and retain key messages.
It is suitable for all individuals either employed in, or who want to enter, customer-facing roles. It can also be used as a refresher course for all staff, especially if the business is looking continuously at improving customer retention and seeing immediate results.
A multiple-choice same-day test is completed and marked on site.
Please choose from the following options.
One Day
Max 12 Participants
£120 +VAT
We offer on-site training at your premises for your staff (minimum 8 trainees). To find out more about this service, please fill in your details below.
The Catering School was established in January 1990 and approved charitable status in 1995. The Catering School has gone on to become one of Scotland’s leading centres in the delivery of qualifications within the Catering and Hospitality Industry.
Simply give us a call on the number below or click the link to make an email enquiry.
Tel: 01698 678655
We are an equal opportunities employer and value diversity. All applications are decided on the basis of qualifications, merit and requirements.